We are sorry for any late reply.
The office building has been closed for days.
Coffee shops, Mcd, etc also don't allow dine in so all of us got no fast WiFi.
Right now we all depend on mobile tethering connection, and it's not as fast as WiFi connection. Things that used to be done in 10 minutes, now can take up to 30 minutes.
This lockdown thing messes up productivity a lot, but we keep on monitoring the helpdesk - but replies might be slower than usual.